FOXYBAE Shipping Protection extends your warranty and provides shipping protection to our customers. FoxyBae Shipping Protection applies to the online purchase of merchandise in the event the merchandise is lost or damaged while in transit or “porch pirated” (“porch pirated” means that the carrier reports the status as “delivered” but the parcel has been stolen from the delivery address) as well as extending the manufacturer's warranty. Your election to add FOXYBAE Shipping Protection to your purchase is entirely optional. The cost to customers for FOXYBAE Shipping Protection varies depending on the value of your order.
FOXYBAE Shipping Protection charges include insurance premiums and administrative fees. FOXYBAE reserves the right, in its sole discretion, to change pricing at any time. Any charges for FOXYBAE Shipping Protection will appear in the customer’s shopping cart at checkout on our website. Customers that have paid for FOXYBAE Shipping Protection can file claims for packages that have been lost or damaged in transit or “porch pirated” as well warranty related damage by contacting customer support here.
If a purchase has been lost or stolen in transit, FoxyBae Shipping Protection entitles you to one replacement shipment. All replacement shipments will require a signature to guarantee their safe delivery. In the event that a FoxyBae Shipping Protection replacement is also stolen in transit, then a police report for the stolen shipment must be filed before FoxyBae can take any further action.
Convenient claim support.
We're here for you if something goes wrong.
Whether you are researching before you buy or already have FOXYBAE Shipping Protection, here are some frequently asked questions.
Do I need to purchase my product from FOXYBAE to qualify for FOXYBAE Shipping Protection?
Can I still buy FOXYBAE Shipping Protection after I've purchased my product?
When does my FOXYBAE Shipping Protection coverage start?
What is covered under my FOXYBAE Shipping Protection?
What if I've purchased FOXYBAE Shipping Protection and my product fails during the manufacturer's warranty period?
If my product is replaced, will I get a new or refurbished product?
Can I renew my FOXYBAE Shipping Protection??
Can someone else receive service under my Plan?
How do I transfer FOXYBAE Shipping Protection to someone else?